Returns & Refunds Policy

Standard Return Policy: Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:

• Gift cards

• Items marked as "Final Sale"

• Washed or worn apparel

Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item (e.g., a different size), send us an email at help@redfivefour.com.

Shipping Returns: To return your product, you should mail your product to: redfivefour, Columbus, OH, 43215.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of initial shipping will be deducted from your refund.

Ohio Consumer Protection Note: This policy is conspicuously posted to comply with Ohio laws regarding consumer returns. By purchasing from our site, you acknowledge and agree to this return policy.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail help@redfivefour.com.